Salesforce Touts Advantages of Cloud Computing


Four reasons to move to the cloud plus eight fast facts about Salesforce.com

More and more businesses are moving to the cloud, especially in the fields of customer relationship management, accounting, and HR.

According to Jenny Richards, a Salesforce expert, the major benefits of cloud computing are:

  1. Firms save money since they do not have to invest and manage software and hardware. This is, for instance, the responsibility of a vendor like Salesforce.com.
  2. Vendors like Salesforce.com have years of experience, meaning financial advisors and allied institutions get better solutions than they ever could from an in-house team.
  3. Cloud applications are easy to use. After opening a browser, users just log in using the credentials from the vendor, customize the app to match their specific requirements, and start using it.
  4. With cloud computing, the fact that users do not have to build the infrastructure means they can concentrate on enhancing the cloud computing application.

Richards says that Salesforce.com, with solutions like Salesforce data migrator, helps firms handle big data. Salesforce.com has several cloud solutions that could also be considered.

ABOUT Salesforce.com Cloud Computing Solutions
Salesforce.com is known for its CRM (customer relationship management) service, but the company also offers a variety of cloud computing services. The company, with an impressive market capitalization of over 40 billion dollars, is indeed one of the largest cloud computing companies in the world.

Fast facts about Salesforce.com:

  • In 2013, Salesforce.com’s CRM was number two in Bloomberg Businessweek 50 ranking, doing better than other well-established rivals like SAP (SAP), Oracle (ORCL), and Microsoft (MSFT).
  • Salesforce.com’s CRM has been broken down into a number of categories namely Service Cloud, Sales Cloud, Data Cloud (Jigsaw), Collaboration Cloud (Chatter), Marketing Cloud, Custom Cloud (Force.com), and Analytics Cloud.
  • Firms can get the Salesforce1 platform from Google Play (for Android) and iTunes (for Apple products). The Salesforce1 platform is a family of cloud computing services made up of Force.com, ExactTarget, and Heroku. With this platform, users can manage cases and tasks, and can automatically route and escalate important events.
  • Force.com, a PaaS (platform as a service) allows for the creation of multitenant add-on applications by developers. These add-on applications are integrated into the Salesforce.com application. Force.com is hosted on the Salesforce.com infrastructure.
  • Work.com, which was previously called Rypple, is a popular social performance management platform. The firm and its employees can use it for real-time feedback, continuous coaching, and recognition, all in an effort to improve work performance.
  • Data.com, which was previously called Jigsaw, is another cloud-based solution from Salesforce.com. It is an automated system that allows users to get and manage CRM records within their Salesforce.com account. Data.com doubles up as an online business directory that has details on listed business professionals and companies that is accessible from around the world by subscribers.
  • Desk.com, which was previously called Assistly, is a helpdesk system. This cloud-based system helps you interact with your customers and solve their issues. It can handle customer requests, including chats, emails, and Twitter feedback.
  • Salesforce Lighting App Builder is a Salesforce.com technology that allows users to rapidly develop cloud-based applications. Site.com is the portal for this technology.
  • Other Salesforce.com cloud computing solutions include Salesforce Ideas and AppExchange, among many others. Firms can use these alongside other Salesforce.com solutions like Salesforce data migrator and Salesforce data loader.

For more information visit www.Salesforce.com.

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